Terms & Conditions

Company Information
papegoja total liability for any claim howsoever arising shall not exceed the price of the goods supplied by papegoja to the customer, together with any postage costs incurred. Papegoja shall not be liable for any breach of duty in contract or in any other way. papegoja cannot accept any liability for a failure to comply with specific instructions stated in the catalogue. Customers’ statutory rights are not affected by this statement.
The products offered for sale on this website are directed solely at residents of the United Kingdom and Europe. papegoja makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. If you choose to access this site from other locations, then you are responsible for compliance with local laws if and to the extent that local laws are applicable.

Terms & Conditions
The Website, papegoja and you.
This website, found under the www.papegoja.co.uk URL, and all references to “we”, “us” and “our” shall be deemed to be references to papegoja.co.uk. References to “you”, and “your” shall be deemed to be references to person placing an order via this website.

Placing an Order
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact us before placing an order with us either by email sales@papegoja.co.uk, by telephone +44(0) 7507 510 091 or by post using the address given below:
papegoja
201 Drake House
Georges Wharf
London
SW8 2LR
By placing an order via this website you are making an offer to papegoja to purchase the goods detailed in your order upon the terms described in your order. Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and papegoja for the sale of our products will only exist once an order has been accepted, processed and dispatched to you. Your credit/debit card will be authorised when your order is placed and processed but you will not be charged for the value of the goods until the point that they are dispatched to you. This does not affect your statutory rights.
Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate. Please see our delivery times and charges.
All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery. All orders received and accepted before 4pm will, subject to availability and where possible, be dispatched on the following day for a 5 working day delivery. Those orders received and accepted after 4pm will be deemed as received the following day and will be dispatched the day after.

Conformity of Goods
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

Stock Availability
We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status for your order will also be shown on your order confirmation.

Your Right to Cancel
You have a right to cancel your order in writing within seven days of receipt and receive a refund of all charges. You will then need to return the item(s) by post to the address below. Parcels returned by post are returned at your own cost.

Returns Policy
If you are not entirely delighted with the products that you have chosen you may return them to us within 30 days of receipt. We will be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. Items can be returned outside this period if they are found to be faulty but please take extra care to read our Care Instructions page provided with your purchase. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse. Return of an item is at your own cost unless the item is faulty. For further details please read our Returns page.

Prices
All prices quoted on this website are accurate at the time of publication, are quoted in pounds sterling and where appropriate are inclusive of UK sales tax (VAT) at the current rate. UK sales tax for childrenswear is currently 0%, however this is subject to change should the law change. If your order is being dispatched to a destination outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state of the EU then the selling price will include VAT. In most cases this will be at the prevailing rate of the member state. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

Security of Payment
Sage Pay is the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected.
More information about shopping securely with Sage Pay can be found at: www.sagepay.com/secure-online-shopping
Paypal is a fast, safe way to pay online without sharing any financial information with Bluefly. PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you usPayPal is a fast, safe way to pay online without sharing any financial information with Bluefly. PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

Disclaimer & Limitations of Liability
papegoja does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither papegoja nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of papegoja or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
The limitations of liability in these conditions shall apply equally for the benefit of papegoja.
While papegoja uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and papegoja will not be responsible for any errors or omissions or for the results arising from the use of such information. While papegoja takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
papegoja will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
papegoja may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of papegoja. No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
Our Details
papegoja
201 Drake House
Georges Wharf
London
SW8 2LR